Three-quarters of 112 calls from cars were unintentional.
The 112 emergency center received a lot of calls. Most of these calls were not real emergencies. Over 3.5 million calls were made in 2023.
In 2023, the 112 center handled more than 3.5 million calls. Many of these calls were not urgent. Thirty-seven thousand five hundred calls came from vehicles using eCalls. These calls were often accidental button presses. In 2025, the center received 37,500 calls from vehicles, mostly due to unintentional activation.
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Highlights
112 Received Many Unnecessary Calls
The 112 emergency center received 37,500 calls from cars in 2025.
Most Calls Were Not Real Emergencies
Three-quarters of the calls from cars were accidental button presses.
Total Calls Were Over 3.5 Million
The 112 center received over 3.5 million calls in 2023.
eCalls Account for a Large Number
37,500 calls were made from vehicles (eCalls).
Unintentional Activation is a Problem
A significant portion of the calls were unintentionally activated.