Major Dutch Webstores Inaccessible to Disabled

A significant portion – approximately 60% – of large Dutch online retailers are failing to meet accessibility standards outlined in the European Accessibility Act. This means individuals with disabilities, such as those with visual impairments, are unable to easily place orders. The Autoriteit Consument & Markt (ACM) is taking action, threatening fines and court orders to compel businesses to comply with the regulations, aiming to include the needs of disabled customers.

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